We’re here to help with questions, feedback, account issues, technical concerns, billing matters, and other questions related to withrovrr.com and Rovrr services.
General Support
For account issues, technical support, billing questions, feature-related questions, or general queries:
Email: support@withrovrr.com
Privacy Queries
For questions regarding your personal data, account data, or our Privacy Policy:
Email: support@withrovrr.com
Grievances
For formal complaints or grievances relating to the Platform or our services:
Email: grievance@withrovrr.com
For additional information regarding the grievance process, please refer to our Grievance Redressal Policy available on the Platform.
Refunds and Billing Disputes
For refund requests, cancellation requests, payment issues, duplicate charges, failed transactions, or other billing-related concerns:
Email: support@withrovrr.com
Please include your registered Rovrr account email and transaction, order, or invoice reference where available so that we can investigate the matter efficiently.
For Businesses
If you are an employer, recruiter, hiring professional, or Business User interested in Rovrr’s hiring tools, please reach at business@withrovrr.com for business-specific information and contact details.
Response Time
We generally aim to respond to support, billing, privacy, and other customer queries within 24–48 hours during business days.
Response times may vary depending on the nature and complexity of the request.
For urgent account or billing matters, please include “Urgent” in the email subject line.
Contact Information
Support Email: support@withrovrr.com
Grievance Email: grievance@withrovrr.com